We assure you money back guarantee if the item you received is not the same as mentioned on our website, or if your item is not delivered within the mentioned delivery date (except courier order). You can get a refund within 15 days after the claim process completes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in India.
We deliver the fresh cake on the same day of purchase, so your celebration doesn't stop. If the cake of your choice is not delivered on the same day, we will refund your money. We will initiate a refund within 15 days after the claim process completes.
We will refund the money if the Flower is not delivered on the same day. We will initiate a refund within 15 days after the claim process completes. However, flower arrangements and paper may differ from what you see on our page. Refunds will not be initiated for this.
If the Flower you select has a different quantity, flower color, or flower type, then We will refund your money. We will initiate your refund within 15 days after the claim process completes.
You will get a refund for receiving different plant pots, plant types, or quantities. We will initiate a refund within 15 days after the claim process completes.
If you get a gift that is not the same as mentioned on the website, then Unrealgift will refund your money. We will initiate your refund within 15 days after the claim process completes.
You can easily avail of a refund with our quick services. You should follow these steps:
Visit our site and look for your order history and select the item you want to refund. Contact the seller and discuss the issue with your order with them. It may help you find a solution, but if you disagree with the seller's answer, you can opt for the second step.
We allow our customer to raise a claim after contacting the seller within 15 days of the delivery. You can claim a refund for some items at the end of the package receipt confirmation period.
Generally, sellers return the money within 15 days of receiving your issue. However, you can contact us to escalate your refund request if you don't get any refund after this period.